Privacy Policy for Shri Ram Infotech
1. Who We Are
Our website address is https://shriraminfotech.net/shopping. We specialize in technical products, books, repair instruments, and technical training courses.
2. Data We Collect
Account and Purchase Information
- Account Creation: If you create an account on our site, we collect personal details such as your name, email address, and phone number.
- Purchase Information: When you purchase from us, we collect information such as billing and shipping addresses, contact details, and payment method details. Razorpay handles the payment processing securely on our behalf, and we do not store your payment details directly.
Contact Forms
- Contact Form Submissions: If you use our contact forms, we collect the data you provide, including your name, email, and message content, to respond to inquiries.
Comments
- When visitors leave comments, we collect the data in the comments form, as well as the visitor’s IP address and browser user agent string to help detect spam. An anonymized string created from your email address (a hash) may be sent to the Gravatar service to display your profile picture with your comment.
Technical and Analytics Data
- We collect IP addresses, browser details, and usage data to improve our website functionality and user experience. We may use third-party analytics tools to track and analyze this data.
3. Use of Cookies
We use cookies to:
- Recognize repeat visitors to save login and screen preferences.
- Enable the shopping cart and checkout functionalities on WooCommerce.
- Optimize website performance and enhance user experience.
Cookies related to your login session, screen options, and cart remain valid for specific periods (up to two weeks for login and one year for display preferences). You can disable cookies through your browser settings, but doing so may impact your experience on our site.
4. Embedded Content from Other Websites
Articles on this site may include embedded content (e.g., videos, images). Embedded content from other websites behaves as if the visitor has visited that other website, which may collect your data, use cookies, and track interactions.
5. Sharing Your Data
- Payment Processing: We share your purchase details with Razorpay for payment processing. Razorpay handles your payment information securely, and we do not store your credit card or bank information.
- Shipping Providers: For product deliveries, we share necessary shipping details with courier companies to fulfill orders.
- Analytics: We use third-party analytics to track usage data, but this information is anonymized and used solely to improve site performance.
6. How Long We Retain Your Data
- Account Data: For registered users, we retain personal information provided in their profile until account deletion.
- Purchase Records: Purchase records and associated data are retained for accounting and legal purposes.
- Comments: If you leave a comment, the comment and its metadata are retained indefinitely to facilitate future interactions.
- Contact Form Submissions: Contact form entries are retained for six months for customer service purposes.
7. Your Rights Over Your Data
If you have an account on this site or have left comments, you can request:
- An export of the personal data we hold about you.
- Deletion of personal data (excluding data we are legally required to retain).
To exercise these rights, please contact us at [Insert Contact Email Here].
8. Data Security
We prioritize the security of your personal information and implement industry-standard measures (such as encryption and secure servers). However, no method of transmission over the internet is entirely secure, so we advise you to take precautions.
9. Policy Updates
Our Privacy Policy may be updated periodically to reflect changes in our practices or for legal compliance. Any changes will be posted on this page with the updated date.
10. Contact Information
For questions or concerns about your privacy, please reach out to us:
Shri Ram Infotech
Operational Address: [1/20, roshan bldg, 1st floor, s.a palav road,opp shindewadi, court,, Dadar East, Mumbai, Maharashtra 400014]
Email: support@shriraminfotech.net
Contact Number: 07666766623